Summary of 15 August, 2003 Class

 

Major activities of class:

 

bulletCoverage of presentation  "Process Redesign," pages 20-34
bulletReminder of DEC Case analysis due Monday 18 ugust

Notes:

1) I will distribute lists of teams for any future team work on Monday, 18 August, 2003
 

2) It would be good to continue reading in the Michael Hammer Beyond Reengineering Book. Chapters 3 and 4 are due to be read by Wednesday 20 August, 2003