Final Exam - August 30, 2003

 

The final exam will be in Room 1.17, from 8: 50 a.m. till 11:40 a.m. on August 30, 2003.

 

You should bring to the exam:

bulletWriting instruments
bulletEach of the cases we have looked at:

DEC Complex Order Management

IRS ACS

CIGNA Managing and Institutionalizing Reengineering

Dairy Farms

Maple Leaf Foods (A) and (B)

GE: We Bring Good Things to Life (A) and (B)

 

and be sufficiently familiar with the content of each of these that you can answer questions about them.

You MAY NOT BRING Powerpoints, notes or any other material other than that listed above.

See the email from Chris Wang for further details re the administration of the exam.