Six Sigma Training and Mentoring
 

Schedule for Training and Mentoring

This training and mentoring can be delivered in 4 nonconsecutive one week batches, or 8 nonconsecutive half-week batches, depending on what is most convenient for the client organization. The outline below describes the training in the 4 nonconsecutive week format.
 

Class sizes for this training and mentoring can be adapted to meet the needs of the organization, but numbers in the 12 - 24 range seem to be best.

Projects

Participants are each required to work on a major project in which they use what they are learning in the class. The expectation is that the predicted financial impact of the project will be assessed in advance of the project's initiation, and the actual financial impact assessed on completion. Typical organizational expectations include financial impact of $100,000 or more per project.

Software

We use either JMP or Statistica for all statistical computations, based on organizational preference. Both packages have strong good points. We are happy to work with you to determine which will be best for your organization, if you do not already have a strong preference.

Textbooks

We use as textbooks the following:

D. J. Wheeler and R. W. Lyday (1990). Evaluating the Measuring Process. (Second Edition) Addison-Wesley. Reading, Massachusetts.

Donald Wheeler and David Chambers (1992). Understanding Statistical Process Control (Second Edition). SPC Press, Knoxville, Tennessee.

Box, George E. P., Hunter, William G. and Hunter, Jeb Stuart (1978). Statistics for Experimenters. Wiley, New York.

Scholtes, Peter R.  et al (1988). The Team Handbook. Joiner Associates. Madison, Wisconsin.

Classes

We would categorize class as intense but informal. The weeks are long, but classes involve much give and take and discussion. There is a significant component of computer application during class, especially in Weeks 2 and 3. We also spend a significant portion of the time working with individual participants on their projects.

In addition to textbooks, participants also receive extensive handouts written by Bill Parr on the subjects, containing the overheads used in the class (with the exception of some "answer pages" which are not included to enhance the learning process!).
 

Computer Use

The organization is expected to arrange for computers with JMP or Statistica installed, to be used in the classroom by the participants. In addition, participants will require easy access outside of class to computers equipped with either JMP or Statistica.

Outline

Week 1 - Define and Measure

Overview of Six Sigma
The DMAIC roadmap for Process Improvement
Process mapping
QFD (Quality Function Deployment)
FMEA (Failure Mode and Effects Analysis)
Soft/social issues in Process Change
Analysis of measurement systems
Issues in measurement of financial impact of process change
Process Study via control charts - Introduction
Process Capability
Initial discussion re project definition

Week 2 - Analyze

Review of content of week 1
Control Chart Analysis for Process Study - Continuation
Correlation Analysis
Regression Analysis (simple linear)
Project discussions

Week 3 - Improve

Week 4 - Control

Control plans
Advanced concepts of Statistical Process Control
Follow-up on Multiple Regression and Response Surface Methods as needed
Mistake-proofing
Project discussions
Project presentations to group

Return (follow-up) visit

Project presentations to senior management

To learn more about this training, email Bill Parr at bill@billparr.org, give me a call at 865-310-7012, or fill out this form.